GENERAL MEMBERSHIP QUESTIONS
1. How long is my membership valid?
MSTA membership is biennial membership from January to December, which means it is good for the year when the application is processed plus the following year ending in December, and when payment is made in full.
For example:
If you submit your membership application on 3rd March 2023 and payment is made in full, then your membership will expire on 31 December 2024.
2. How do I know which membership type I should be applying for?
The membership types are subjected to various considerations as described below.
* (A letter of consent from parents are required if 18 years or below)
* All membership are subjected to an added RM 20.00 for registration fee
3. How do I join MSTA?
Joining MSTA (new member)
Ordinary membership – online form – https://forms.gle/R8w8BETGo7y3u21p8
Institution membership – online form – https://forms.gle/PLc3NKhwCQiXBNNn9
Renewing Your Membership
Ordinary membership – online form – https://forms.gle/1tiKk1T2ydKJkjox9
Associate membership – online form – https://forms.gle/1tiKk1T2ydKJkjox9
Master membership – online form – https://forms.gle/1tiKk1T2ydKJkjox9
Institution membership – online form – https://forms.gle/PLc3NKhwCQiXBNNn9
4. How long does it take for my membership to become active?
Members who submit their online application should have their membership activated within 3–4 weeks of the receipt of payment (subject to Council approval). It would be advisable for applicants to notify MSTA via whatsapp (+6011-3300 2818) or Email (membership.msta@gmail.com) of their submission and payment made.
RECEIVING YOUR BENEFITS
1. What are the membership benefits?
There are a number of benefits which MSTA members can enjoy depending on your membership type.
TBD – to be discussed
Changing Your Membership
1. How do I update my personal details? (address, phone number etc)
You may email to membership.msta@gmail.com to inform MSTA of the changes. MSTA membership team may attempt to contact you of your request(s).
2. What is MSTA’s cancellation policy?
Members can cancel their membership within 30 days of renewing and request for a full refund.
After 30 days, no refund will be issued.
3. What does it mean to upgrade your membership?
The Council may decide to upgrade your membership level (i.e from Ordinary to Master membership). If this happens, your membership expiration date will not change. You can upgrade your member profile at the time of renewal.
4. Does MSTA offer life membership?
MSTA currently does not offer life membership except for Fellow Membership.
SUPPORT QUESTIONS
1. How do I make membership payment to MSTA?
The instructions for payment are detailed clearly on the online membership submission form.
Please ensure you attach your
– latest MSTA awarded certificate*,
– a passport size photo and
– your payment-slip
For institution membership, your company registration issued by SSM (Suruhanjaya Syarikat Malaysia) is required as well.
*If you have problem locating your certificate, please inform the membership team via email: membership.msta@gmail.com or whatsapp to +6011-3300 2818.
2. How can I get my payment receipt?
Once the membership team has received your online submission and payment, MSTA will process your request. A receipt will be sent to you via whatsapp or Email for every successful application.
3. When will I receive my membership card?
Once the membership team has received your online submission and payment, MSTA will process your request. For successful applicant, your membership card will be sent to you via registered POS. A tracking number will be provided so that you can track the postage.
Note:
MSTA only process membership cards in batches, so please be informed that it may take some time to reach your mailing address.
Note 2:
You are required to track the mail diligently on your own via the POS Malaysia tracking portal.
4. Where do I locate my Membership Number?
You may locate your membership number on the top right-hand corner of your membership card or you may write to membership.msta@gmail.com or whatsapp to +6011-3300 2818 to inquire.
